The preparation of every order will start once the order had reached our kitchen based on the delivery date and time range as specified in the order itself. If you have any concerns or special request, please feel free to have a chat with our staff.
Delivery time varies depending on the area but we will prepare the order at the time range as specified and try our best to fulfil at an hour. Some unforeseen circumstances such as rain or bad road conditions might delay the arrival time.
Due to the nature of the product, i.e, fresh food, we do not accept request for return and refund. Unless under special circumstances in which we might consider a partial refund. Don’t hesitate to talk to any of our staff if you have any concerns with our food. At the end of the day, we want you to enjoy the good delicacies that we have to offer to serve your palate.